Stop wasting time traveling
That they sell products, services, and
advice, Urgentime will always be a support for your sales forces, and they love that.
A solution that adapts to your needs
60 different features
Taking a photo
Live pointer
Live annotation
Document sharing
Download
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Emergency how does it work?
With Urgentime, simplify your customer interactions in one SMS, one click, one video. In an instant, connect with your customers to meet their needs in a personalized and proactive way.
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Why choose Urgentime for your customer relationship?
Our solution is so quick and easy that even a 5-year-old could use it.
With Urgentime, it's 80% resolution at first call and a reduction in trips.
With our 60 business functionalities, we adapt to your needs.
Either I solve the boiler problem, or it allows me to come up with the right part. I save one trip for each video in the end.
Insults, anger, everything disappears as soon as you activate the video with dissatisfied customers. It calms them, and so do we.
I can collect images of the disaster right away, speeding up the reimbursement process. Sometimes even do it instantly “Over the counter”.
Customer case
How Cogem managed to offer a superior quality of service while personalizing their customer approach
The reference of
Video diagnosis
For video to become a universal language
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