Our solution offers a complete range of functionalities designed to enrich your video diagnostics. With tools like pointing, sending and sharing documents, and annotations, you have everything you need to provide a great customer experience.
Personalize your professional and customer interface by adding your logo. You can also personalize the text messages received by your customers, providing a consistent experience for your brand image.
Use the pointer to highlight important items and guide people to where you want to take them.
Capture photos in real time during your visits to provide legal evidence and ensure effective customer follow-up thanks to the visuals taken during the video appointment.
Take notes live during the video while continuing to visualize what the customer is sharing.
Share documents (technical document, user manuals, etc.) in order to guide your interlocutor directly thanks to this support
Broadcast promotional or troubleshooting videos in real time to meet the needs of your interlocutor.
Show information directly on your computer screen to your interlocutor (a website, a customer area, etc.)
Present your products in real time and offer your customers an immersive experience. Selling by video ensures total transparency and a certain security, thus reassuring customers wary of telephone fraud.
At the end of the call, your customer can download and keep the documents presented during the video call.